Smoothie King Center is a cashless operation including all concessions, merchandise, and parking. Cash will not be accepted as a form of payment at any parking, retail, or concession location within the Smoothie King Center.

Guests may convert their cash to a Master Card at Section 108 near the Guest Services location.

Master Cards are sold at a minimum of $20 and maximum $500 and can be used at any POS location in the building including merchandise.

No video cameras and no professional cameras with lenses longer than 6". All other cameras are allowed.

Bags cannot exceed 14" x 14" x 6" per bag. Other prohibited items include ​Animals (with the exception of service dogs), Backpacks/knapsacks, Banners, (large or in poor taste), Bats, Beach balls, Bottles, Cans, Clubs, Containers, Drones, Whistles, Contraband, Fireworks, Glass, Glitter, Helium balloons, Large/oversized bags. (Maximum bag size is 14" width x 14" height x 6" depth), Laser pointers, Mace, Mascot headwear of any kind, Noisemakers, Outside food and drink, Poles, Projectiles, Selfie sticks, Stickers, Sticks, Strollers, Unauthorized marketing/soliciting/vending, Video and audio recording devices (includes GoPros, etc.), Weapons, and any other item(s) deemed unacceptable by Venue Management (ASM Global).

There are NO designated smoking locations for the 2021-2022 New Orleans Pelicans season in order to reduce unnecessary gatherings.